Punjab State Human Rights Commission

Chandigarh

RIGHT TO INFORMATION ACT

INDEX

1.	MANUAL I - The particulars of the organization, its functions and duties
	a.	Function of the Commission
	b.	Secretary PSHRC
2.	MANUAL II - The powers and duties of the officers of the Commission and its employees
	a.	Administration Wing
	b.	Accounts Wing
	c.	Judicial Wing
	d.	Investigation Wing
3.	MANUAL III - Procedure followed in the decision making process, including channels of supervision and accountability.
	a.	Judicial Wing
	b.	Investigation Wing
	c.	Accounts Wing
4.	MANUAL IV - The norms set by PSHRC for the discharge of its functions.
5.	NORMS OF FUNCTIONS
	a.	Administration Wing
	b.	Accounts Wing
	c.	Investigation Wing
	d.	Computer Wing
6.	MANUAL V - The rules, regulations, instructions, manuals and record, held by it or under its control or used by its employees for discharging its functions
7.	MANUAL VI - Categories of the documents that are held by the Commission under its control.
8.	MANUAL VII - The particulars of any arrangement that exists for consultation with or representation by the members of the public in relation to the formation of its policy or administration thereof.
9.	Punjab State Human Rights Commission Guidelines for Sponsoring Research, Project Studies, Seminars, Conferences, Workshops, Literacy Programmes And Campaigns Etc.
10.	Annexure R
11.	Manual VIII- Statement of the boards, councils, committees and other bodies of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards councils committees and other bodies are open to the public or the minutes of such meetings are accessible for public
12.	Manual IX- Directory of officers and employees
13.	Manual X – The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulation
14.	Manual XI - The budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made
15.	Manual XII - The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes.
16.	Manual XIII - The particulars of recipients of concessions, permits or authorization granted by it
16.	Manual XIV - Details in respect of information available / reduced in electronic format
17.	Manual XV - The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use
18.	Manual XVI - The names, designations and other particulars of the Public Information Officers
19.	Annexure 1
20.	Annexure 2
21.	Annexure 3
22.	Annexure 4
23.	Annexure 5
24.	Annexure 6
25.	Annexure 7
26.	Annexure 8

Information as required under

Section 4(b) of the

Right to Information Act 2005

Punjab State Human Rights Commission

MANUAL I The particulars of the organization, its functions and duties

The Punjab State Human Rights Commission was constituted on 17th March, 1997 under the Protection of Human Rights Act, 1993 and it became functional in July 1997, when Chairperson and Members of the Commission took over office. The Commission has four wings: Administrative Wing, Accounts Wing, Judicial Wing and Investigation Wing.

The Commission consists of:

a) A Chairperson who has the status of the Chief Justice of Punjab & Haryana High Court, and

b) Four Members who have the status of the Judge of the Punjab & Haryana High Court.

Secretary of the Commission who is an officer of All India Service, is Chief Executive Officer of the Commission and exercises such powers and discharges such functions of the Commission as delegated to him.

The functions and duties of the Commission are enumerated in Chapter-III of the Protection of Human Rights Act, 1993 which are as under:

Functions and Duties Powers of the Commission

Function of the Commission

Section 12 read with Section 29 of the Act lays down the functions of the Commission which are enumerated below:

The Commission shall perform all or any of the following functions, namely:-

1. Inquire suo moto or on a petition presented to it by a victim or any person on his behalf, into complaints of:

i. Violation of human rights or abetment thereof or

ii. Negligence in the prevention of such violation, by a public servant;

2. Intervene in any proceeding involving any allegation of violation of human rights pending before a court with the approval of such court;

3. Visit under intimation to the State Government, any jail or any other institution under the control of the State Government, where persons are detained or lodged for purposes of treatment, reformation or protection to study the living conditions of the inmates and make recommendations thereon;

4. Review the safeguards provided by or under the Constitution or any law for the time being in force for the protection of human rights and recommend effective measures for their implementation;

5. Review the factors, including acts of terrorism that inhibit the enjoyment of human rights and recommend appropriate remedial measures;

6. This clause has been repealed in the case of State Human Rights Commissions

7. Undertake research and promote research in the field of human rights

8. Spread human rights literacy among various sections of society and promote awareness of the safeguards available for the protection of these rights through publications, the media, seminars and other available means;

9. Encourage the efforts of non-government organisations and institutions working in the field of human rights

10. Such other functions as it may consider for the promotion of human rights

MANUAL II The powers and duties of the officers of the Commission and its employees

SECRETARY PSHRC

Following powers are delegated to the Secretary PSHRC:-

1. He has all the powers as Chief Executive Officer to implement the decisions of the Commission.

2. Following specific powers are also exercised by him as Secretary of the Commission:-

i. To maintain and manage the properties and funds of the Punjab State Human Rights Commission.

ii. To maintain records and cause their checking and auditing periodically by the Comptroller and Auditor General.

iii. To direct the Accounts Officer of the Commission to prepare annual income and expenditure statements and balance sheets.

iv. To liaise and interact with the NGOs to organize seminars; symposia and other such programmes.

v. To incur expenditure without monetary limit where sanction has been accorded by the Government.

vi. To sanction expenditure for the purchase of computers and fax and providing Internet facilities etc subject to approval of the Commission.

vii. To accord sanction for the purchase of furniture and equipment and providing infrastructure facilities for the office upto Rs. two lac only at a time, as per rules subject to a maximum of Rs. five lac only in a year.

viii. To sanction fuel advance up to Rs. five thousand only.

ix. To sanction leave of the kind due to the officers and employees of the Commission except the Head of the Investigation Wing and the Head of the Judicial Wing in whose case leave will be sanctioned by the Chairperson.

x. To disburse fees, remuneration and other payments as directed by the Commission.

xi. To execute all contracts and agreements on behalf of the Commission under its direction.

xii. To sanction all cases of temporary withdrawals from the provident fund of the officers and employees of the Commission as per rules and subject to eligibility.

xiii. To sanction purchase of books, journals and periodicals for the office and library of the Commission subject to budget provisions;

xiv. To sanction purchase of stationery articles locally in urgent circumstances upto a limit of Rs. 10,000/- at a time but not exceeding Rs. 50,000/- in a year;

xv. To sanction tours of the officers and employees of the Commission and to countersign their T.A. bills;

xvi. To engage daily – wage hands against all categories of Class IV / Group D posts and drivers as and when it is felt necessary, subject to prior approval of the Commission;

xvii. To sanction repair and replacement of spare parts and maintenance of motor vehicles of the Commission upto a limit of Rs. fifteen thousand only in each case, as per rules in a year;

xviii. To sanction all cases of medical reimbursement in respect of the officers and employees of the Commission and also to disburse medical claims to the Chairperson and Members on the basis of the essentiality certificates and vouchers;

xix. To sanction payment of telephone charges, electricity charges, water charges etc, without monetary limits, as per rules;

xx. To incur refreshment charges up to Rs. two thousand only at a time subject to an annual limit of Rs. twenty five thousand, for meetings / seminars etc;

xxi. To sanction purchase of bicycles for office use;

xxii. To sanction uniforms and liveries as and where admissible to eligible employees;

xxiii. To incur non-recurring contingent expenditure upto Rs. twenty thousand only in a year subject to budget provisions;

xxiv. To sanction expenditure upto Rs. fifty thousand only per annum for publicity / advertisement;

xxv. To incur expenditure upto Rs one lac only towards printing charges in a year;

xxvi. To hire buildings for office and residential accommodation for the Chairperson and Members of the Commission, as per rules.

ADMINISTRATIVE WING

Name and Designation

Duties being performed

Deputy Secretary

1. All Supervisory functions of the Commission.

2. Preparing agenda items and proceedings of meetings.

3. Preparing material for speeches of Hon’ble Chairperson and Members.

4. Disposal of files of Admn. and Stores.

5. Checking of Annual Administrative Reports.

6. Preparing material and other correspondences in connection with the visits of Hon’ble Chairperson / Members and officers of the Commission.

7. Liaison with Secretariat and All Punjab Government offices / departments.

8. Surprise checking of staff of the Commission.

9. Disposal of cases of Establishment / Admn.

10. Signing of cheques along with DC(F&A).

11. Overall management of house of office.

12. All co-ordination work.

13. All misc. works of the Commission.

14. All meetings with Chairperson, Members, Secretary, NHRC and Deputy Commissioners etc.

15. Any other duty / work as assigned by the Commission.

Steno / Deputy Secretary

1. Dictation, typing work (English and Punjabi) of Deputy Secretary.

2. English and Punjabi typing work of Store Section.

3. Attending office phones.

4. Sending letters through fax / e-mail.

5. Internet browsing for information from NHRC and other relevant sources ascertaining the rates, timings etc of the tickets of airlines, railways and any other information as and when required.

6. Helping in preparing, flagging etc. of the agenda items of the meetings of the Commission.

7. Assisting Deputy Secretary in all day-to-day functioning in connection with all urgent and other affairs of the office.

8. Other important work like Norms, Rules, Regulations and Manual etc.

9. Complaints for Web Site and Annual Reports.

10. Pamphlets in Punjabi for the preparation of books.

11. Information / e-mails for seminars.

Superintendent / ADO

1. Supervising / dealing with the files of establishment and stores.

2. To help the Deputy Secretary in preparing agenda items and proceedings of the meeting of the Commission.

3. All other misc. work including that of housekeeping, stores and establishment.

4. To get accommodation reserved in the Punjab Bhawan and Circuit Houses for Chairperson and Members at personal level.

5. To correspond with the DCs, SSPs and Heads of the departments / offices etc. regarding visits of Chairperson and Members.

6. To supervise the purchase of store articles.

7. Liaison with Sectt. for receiving grant-in-aid, and all other matters.

8. To maintain all important record in personal custody.

9. Checking of cases regarding all Estt. Matters.

10. Supervision / checking of cases regarding payment of electric bills, water bills, telephone bills etc.

11. Purchase / maintenance of vehicles of the Commission.

12. To help Deputy Secretary in organizing the meetings and all day to day affairs.

13. Obtaining quotations from the market on the behalf of the purchase order.

14. Supervision of all class IV employees.

15. Supervision of purchase of furniture.

16. Supervision of all furnishing articles.

17. Attending to all personal works of Chairperson / Members and officers and work pertaining to chairman etc.

Steno-cum-Clerk-cum Recordkeeper / Estt. Wing

1. Dictation, typing work of Superintendent.

2. Typing work of Administrative / Estt. Wing.

3. Attending office phones.

4. Maintaining leave record of all employees of the Commission.

5. Helping in photocopying, preparing agenda, flagging etc. of the agenda items of the meetings of the Commission.

6. Assisting Superintendent in all day-to-day functioning in connection with urgent and other affairs of the office.

7. Maintaining all important record of the important record of the Superintendent HRC and Estt. Wing.

Senior Assistant (Admn. / Estt.)

1. Dealing with all establishment matters of PSHRC.

2. Sending leave reserve drivers / peons for duty when drivers / peons of Chairperson and Members / officers, other wings are on leave.

3. Assigning duties of chowkidar to the peons by rotation, whenever so required.

4. Processing of all proposals regarding appointments, postings, transfers, deputation / repatriation of staff.

5. Handling cases of printing of annual reports, pamphlets, booklets, brouchers etc. for spreading Human Rights literacy / awareness and Protection of Human Rights Act, 1993.

6. LTC cases of officers and staff of the Commission.

7. Distribution of pamphlets / material relating to Human Rights Awareness.

8. Audit paras.

9. Purchase of library books.

10. Preparing material for agenda items.

11. Subscribing to newspapers and magazines for officers / Members.

12. Preparation of new files.

13. Marking attendance of employees working in the Admn. Wing.

14. Preparation of attendance sheets of out-sourced employees.

15. Maintaining all records / files of the Estt. Wing.

Storekeeper (Senior Assistant Stores)

1. Purchase of stationery.

2. Purchase of furniture.

3. Purchase of all finishing articles.

4. Processing of medical bills of Chairperson / Members.

5. Processing of electricity and water charges bills of office, Chairperson, Members and keeping of record and payment etc.

6. Processing of telephone bills and keeping their record.

7. Processing of all advances to drivers and to keep their record.

8. Maintenance of vehicles etc.

9. To arrange snacks etc. for meetings of Commission and officers.

10. Maintenance of ACs, electronic articles, electrical articles including water coolers, air coolers etc.

11. Maintenance of bathrooms, office building etc.

12. Attending to the personal works of Chairperson, Members and officers.

13. To look after the work of caretaker / electricians and sweepers / chowkidars.

14. All working housekeeping / office maintenance.

Translator

1. Translation of documents in English from vernacular and vice-versa.

2. Performing the duties of librarian.

3. Assisting research scholars and trainees in locating material from the Commissions library regarding human rights.

DEO, Despatch Section

1. Performing duties of data entry operator in the Despatch section which comprise of assigning despatch number to the letters and then entering the same in the computer worksheet, alongwith, complete address of the person authority, office, whom the letter is addressed. The mode of despatching the letters etc. is also entered in the worksheet.

2. Making computerized lists of UPC & URP letters.

3. Taking print-outs of the worksheets.

4. Date-wise arrangement of print-outs in a file cover.

Clerk-I, Despatch Section

1. Sorting out the dak, department-wise and district-wise and local.

2. Distributing the local dak to the peons and unregistered parcels and UPCs to the other official for further action by him except registered letters and registered parcels.

3. Weighing the registered letters / parcels and entering them manually in the register.

4. Stamping of registered parcels / letters, speed post letters.

5. Sending telegrams and letters through courier, whenever so ordered.

6. To check the files received from the Judicial Branch and return them under signatures.

7. Repair of franking machine when it goes out of order.

8. To procure stationery for the Despatch Section.

9. Maintaining record of stamps for audit.

10. Checking the peon books of the dak-runners after the delivery of local dak for undelivered letters.

Clerk-II, Despatch Section

1. Weighing unregistered and UPC letters.

2. Stamping unregistered parcels, UPC envelops and ordinary mail through franking machine.

3. Putting all letters in the envelops.

4. Maintain record of the dak sent through the post office.

5. Obtain advance and its adjustment, whenever so required.

Farash-cum-Electricians-cum-Lift 0perators

1. Looking after the functioning of lift and work as lift operator.

2. Looking after the electronic / electrical items / articles, refrigerator, generator, ACs, air coolers and all other electrical appliances / gadgets.

3. Repair and maintenance of all electrical works at the office and residence of Members / Chairperson where possible.

Peons

1. Attending to all duties as ordered by the concerned Member / officer / official / authority / branch with whom attached.

2. Dusting the work space.

3. Carrying office files to and from.

4. Serving water to the staff of the branch concerned.

5. Filling desert cooler with water during summer.

6. Getting files letters, papers / documents photocopied.

7. Shifting of office furniture etc.

8. All other miscellaneous work.

Sweepers

1. Cleaning / sweeping of office toilets, bathroom and sewerage pipes etc.

Caretaker

1. Ensuring cleanliness / sweeping through sweepers.

2. Looking after and repair of plumber work in the bathroom.

3. Looking after the work of electricians.

4. Looking after the work of elevator and its maintenance.

5. Maintenance of photostat machines.

6. Ensuring timely payment of all electricity / water charges, telephone bills and obtaining duplicate bills for payment, whenever so required.

7. Reconnection of a telephone in case of disconnection.

8. Looking after the repair / maintenance work of residences of Hon’ble Members.

9. Maintenance record and repair work of vehicles.

10. Assisting S.K. in all matters regarding house keeping and all allied miscellaneous matters.

Receptionist

1. Working as receptionist / telephone operator.

2. Attending to visitors at the reception counter and guiding them properly.

3. Apprising them of the status of their complaints with the help of computer.

4. Attending to receipt of letters etc. addressed to the office of Commission.

5. Opening all the letters and tagging all documents together found in the envelope.

6. Diarising the same by entering them in the computer.

7. Sorting out the letters and sending them to the concerned branches after diarising.

8. Attending to all external calls at the Reception Counter.

9. Connecting incoming calls with the help of EPBX.

10. Attending to telephonic queries / enquiries regarding status of the complaints as available in the computer.

11. Written communication / instructions, telephone messages to the concerned employees.

12. Attending to all the internal calls.

13. Passing on instructions to the lift operator to take position on the floor as and when required and conveying instructions to electrician to attend to the complaints.

14. Connecting calls of officers as and when so ordered by them.

15. Calling drivers for re the car for Members / officers etc.

16. Faxing documents as ordered.

17. Distribution / delivery of letters addressed by name.

18. Delivering telegrams, faxes etc. immediately to the concerned officers / dealing assistants after diarising.

19. Sending reports to the judicial wing for locating old letters regarding previous references.

Drivers

1. Attached for duty with Hon’ble Chairperson, Members, Officers, Investigation Wing and general pool duty.

Daftris

1. Performing miscellaneous duties including clerical / class – III.

Chowkidar

1. Performing the duty of guarding the officer premises after office hours and on holidays.

ACCOUNTS WING

Deputy Controller (Finance & Accounts)

1. Checking / approval of salary bills of all employees of the Commission.

2. Checking of T.A. bills of the staff.

3. To sign all the cheques for payment like salary, T.A. medical re-imbursement, leave salary and pension contribution and other payments regarding the purchase of stationery articles and other articles like purchase of computers, payment of rent of building etc.

4. Checking of annual accounts, income and expenditure statements and balance sheets etc.

5. To sign the cash book.

6. To sign all the vouchers of payments / receipts.

7. To get the grant of the Commission released from the Government.

8. Supervision of preparation of budget estimates / revised estimates of the Commission for sending the same to the Government and getting them approved from the screening committee.

Section Officer

1. To supervise / check the work of Auditor-I, Auditor-II and Cashier of the Accounts Branch.

2. Checking vouchers and cheques for payment, reconciliation with AG / bank, income tax evaluation / returns / Form 16, checking of audit reports, checking of T.A. bills, medical reimbursement, claims etc. of officers / officials, pension / leave salary, contribution deposits, payment of water, electricity and telephone bills etc. Checking of balance sheets, expenditure statements, budget / revised budgets, correspondence regarding quarterly grants with the Government. Salary bills, arrear of pay, LTC, salary statements and all other account matters of the employees of the Commission.

3. Checking the accounts ledger, of all employees of the Commission for accounts of rent, income tax and PF etc.

Auditor-I

1. Voucher posting on ledgers / Adv. Ledgers etc.

2. Budget.

3. Balance Sheets.

4. Preparation of T.A. bills.

5. Leave Salary / and Pension Contribution cases and other related work to accounts.

Auditor-II

1. Cashier.

2. Preparation of cheques.

3. Preparation of vouchers.

4. Writing of cash books.

5. Preparation of income tax, challans and depositing in the bank.

Accounts Clerk

1. All work relating to with pay and allowance.

2. Monthly individual posting register income tax.

3. Form No. 16, 16-A, 24, 26 TDS return.

4. Challan income tax GPF and GIS other deduction.

5. File dictation.

6. Increment files.

Steno / Deputy Controller (F&A)

1. Dictation work and other work assigned by Deputy Controller (F&A).

2. Preparation and maintenance of Leave Accounts of staff of Accounts branch.

3. Letters prepared by Accounts Branch.

4. To assist Secretary / Pvt. Secretary attached with the Members when some one is on leave.

JUDICIAL WING

Registrar

1. He heads the Judicial Wing and is responsible in all matters relating to the Wing.

2. Places all policies and other important matters relating to the Judicial Wing before the Commission for orders after due examination.

3. Places before the Hon’ble Chairperson all matters relating to the constitution of Benches and allotment of complaints for hearings every day.

4. Looks after the daily listing of complaints for hearing and ensures timely preparation of the causelists.

5. Handles all correspondence of the Judicial Wing with the Government / National Human Rights Commission and other State Commissions, including exchange of tally sheets in custodial death cases and getting information regarding the date/s of taking cognizance.

6. Supervises all functioning of the Judicial Wing.

7. Functions as Public Information Officer the Rights to Information Act 2005 in respect of the PSHRC.

Joint Registrar

1. Deals with court cases in which the Commission is a party (all types of references connected with such cases), including engagement of counsel, determination of their fee etc.

2. Deals with all references of multifarious nature in pending as well as disposed of cases including supply of copies and other documents to different quarters and matters pertaining to Procedural Regulation. All such files are directly placed before the Joint Registrar.

3. Ensures compliance of the orders passed by the Commission in the cases.

4. Ensures compliance of orders passed by the Commission in the listed cases, viz. show-cause notices, summons.

5. Preparation of paper books for Full Bench and Full Commission cases.

6. Allowing inspection of the files / record in undisputed cases.

7. Deals with miscellaneous and general types of references e.g. Police Act, Child Marriage Act etc., and other references from the Government.

Steno / Registrar and Joint Registrar

Dictation work of the officers and helping Registrar and Joint Registrar in their day-to-day functioning.

Superintendent (Judicial)

1. Checks and approves the files of the Judicial Wing. Approves and signs all the letters to be issued in compliance with orders of the Commission on judicial side.

2. Settles disputed references, which do not pertain to any Bench, e.g. custodial death cases and references in this connection from NHRC and other quarters.

3. Maintenance of record of tally sheets pertaining to the custodial death cases addressed to the NHRC.

4. Entrusts cases to the translator in which orders for translation of documents are passed.

5. General supervision of the entire work of Judicial Wing, Account Section, Madad Counter.

6. Marking attendance of the officials of the Judicial Wing, Record Section, Senior Assistants (Legal) and personal staff of Joint Registrar and Registrar besides Madad Counter.

Assistant in-charge (Judicial)

1. Arranging letters and attaching, annexing and stapple photostat copies of orders and enclosures, documents etc. received from the Photostat Section.

2. Checking the enclosures which are to be sent with the letters.

3. Returning the incomplete files to the Photostat Section for doing the needful.

4. Sends the completed files to the Superintendent (Judicial) for signatures.

5. Collects the list of cases from the Dealing Assistants which are to be listed on the next date for submission to Registrar to facilitate the finalization of the causelist.

6. Sends photocopies of the daily causelist to the personal staff of the Chairperson, Members and officers.

7. Displaying causelist on the notice boards everyday.

Senior Assistants (Legal)

1. Scrutinizing fresh complaints and filling up Form No. I and Form No. II.

2. Preparing gist of the complaints.

3. Tracing out old cases in case there is a reference of earlier complaint.

4. After comparative scrutinising, Clubbing, de-linking or generating a fresh number of the complaint, if so required after scrutinising.

Senior Assistants (Judicial)

1. After the receipt of references / replies / reports from the Miscellaneous Assistant, these are thoroughly checked so that no receipt remains unattended for the fixed date of hearing.

2. Preparing Peshi for the following day. This would include updating of the page marking of both parts of the file, i.e. order sheets part and the correspondence part, putting up the reports, applications, replies and other references relating to each case, making reports regarding compliance of the last order and the receipt or non receipt of required information / replies from the quarters concerned.

3. Going through the orders passed by the concerned Bench in each case after its receipt from the Peshi and make compliance of the same by preparing drafts for sending copies of orders to the quarters concerned, calling for reports, issuing summons / notices to the individuals, conveying orders on fax, issuing dasti copies of the orders, other papers etc. as per directions in the order.

4. Maintaining an up-to-date diary (i.e. noting down the next date of hearing).

5. Sending files to Photostat Section for photocopying the letters / orders and documents to be sent in compliance.

6. Receiving the cases back from the Despatch Section after the letters are sent / dispatched to the quarters concerned.

7. Sending the cases to the Computer Section thereafter for making entries of the next dates and orders passed by the Commission.

8. Putting up the cases received back from the Computer Section in the bundles for the cases fixed for a particular date of hearing.

9. Preparing daily cause-list of regular cases of the concerned Bench and submit the same to the officer in-charge for finalization consolidated cause-list of the Commission for the following day after obtaining orders of the Hon’ble Chairperson.

10. Dealing with all letters received from different quarters.

11. Sending the cases to the Computer Section after decision for consignment in the Record Room after ensuring that no order remains uncompiled with.

12. Dealing with correspondence received in the decided / disposed of cases.

13. Sending and receiving back the cases from translators after translation work.

14. Preparing extra paper books for Full Bench and Full Commission cases.

Madad (Help) Counter

1. Receiving the entire, outside dak relating to the Judicial Wing from the Central Diarist. The reports, complaints and other references are then sorted out.

2. Reports received are tallied with the daily cause-list for that date, since most of the reports are received from the IG (litigation) mostly on the same date. The reports relating to the cases fixed on the day are personally handed over to the concerned Secretary of the Bench (Chairperson and Members) after noting the same in the acknowledgment diary, so that the same can be considered by the concerned Bench at the time of hearing.

3. Other reports which relate to the cases fixed on later dates are then passed on to the concerned Dealing Assistants after making necessary entries in the separate acknowledgement diary.

4. Reports from different quarters relating to cases fixed on different dates from Central Diarist are also received. These are then checked from the computer or register for connecting references as, sometimes, complaint number / date of hearing are not indicated. After obtaining information from these sources it is noted down in the acknowledgment diary and handed over to the concerned Dealing Assistants attached with the Chairperson / Members against receipt. In the like manner, other references are also linked with the complaints by checking from the computer / register and passed on to the concerned Dealing Assistants.

5. About 70-80 complaints received every day from the Central Diarist are gone into thoroughly and handed over personally to Computer Section after preparing file covers and writing name and other particulars of the complainant.

6. The complainants / litigants / public are attended to by the Madad Counter and their queries are replied. They are provided required information after checking the computer as well as other record.

7. The complainants are guided as to how complaint is to be filed.

8. Old complainants are apprised of the status of their complaints after verifying the position from the Dealing Assistants / computer.

INVESTIGATION WING

1. To allocate and conduct inquiries entrusted to the Investigation Wing.

2. To conduct on the spot inquiries on issues relating to violation of Human Rights assigned by the Commission.

3. To render advice to the Commission relating to investigation of criminal offences by the State police as and when required by Commission.

4. To assist the Commission on issues relating to State Police and its conduct viz-a-viz Protection of Human Rights.

5. To interact with the State police officers for expeditious disposal of inquiries entrusted to them by the Commission.

6. Any other specific task assigned by the Commission.

The Investigation Wing is headed by ADGP. He carries out the work of investigation and enquiries entrusted to the Investigation Wing by the Commission. He is assisted by a Superintendent of Police who controls and carries out all investigations / enquiries with the help of the following staff :-

DESIGNATION	DUTIES BEING PERFORMED
PA	PA.
Sub-Inspector	Reader.
Head Constable	Telephone Attendant.
Constable	Computer Operator-cum-Diary / Despatcher
Office Orderly	Office Orderly
Constable	Office orderly
Inspectors	They conduct inquiries by adopting normal procedure i.e. 1. Recording statements of the complainant and his / her witnesses. 2. Recording statements of opposite parties and their witnesses. 3. Recording statements of Police Officers / officials and their witnesses. 4. Some times spot visit inspection is undertaken to ascertain further details. 5. Final report is prepared under the supervision of ADGP / IGP HRC. The inquiry report is sent to Commission by ADGP/IGP, PSHRC through Principal Secretary, PSHRC. 6. Comments are given on the rejoinders filed by the complainants. 7. Clarifications are given before the Commission / concerned Bench if required, before final disposal by the Commission. 8. Any other duty assigned by the Commission / Bench or the ADGP / IGP for special task relating to violation / protection of human rights.
Head Constable, Reader to Inspector	1. Maintenance of files. 2. Sending messages to complainants, opposite parties, police officers/ officials to come to the Commission to get their statement recorded. 3. The statements of the complainants, opposite parties, police and their witnesses are recorded under the supervision of the Inspector in Punjabi. 4. To accompany the Inquiry Officer on spot visit for an inquiry. 5. Any other duty assigned by the Inquiry Officer or by the senior Officer.
Sub-Inspector / Head Constable	They all are Readers to the Inquiry officers and perform above mentioned duties.
Computer Operator of Investigation Wing	To work as Computer Operator.
Constable	As a day care taker in the Child Protection Unit at Mohali.

COMPUTER WING

DESIGNATION

DUTIES BEING PERFORMED

SYSTEM MANAGER

1. All supervisory functions of the Computer Wing including LAN, WAN, and Website of the Commission.

2. System Administration, Network Management and Database Administration for the Commission.

3. Ensure integrity of all network data through backups and scheduled systems maintenance.

4. Ensure compliance to established procedures with regard to operational and application documentation and disaster recovery plan.

5. Administration and security configuration of proxy/ISA server.

6. Configuration of security policy for the network users and servers.

7. Configuration of all system applications and client /server operating systems.

8. Maintain user profiles and security standards.

9. Perform network development and evaluation on various software applications for Windows.

10. Upgrading client/ server software and hardware.

11. Troubleshooting and analyzing of hardware, network and internet leased line problems.

12. Evaluation of all hardware and software solution provided by vendors/internal team.

13. Supervision of all the data input by data entry operators in software of the Commission.

14. Ensuring all work by different team members is done as per ISO 9001-2008 specifications.

15. Plan, track, estimate development and testing activities.

16. Monitor, anticipate and advise on network and system capacity issues to ensure maximum system uptime.

17. Maintain and update the website of the Commission including website registration and rank maintatince with major search engine’s.

18. Manage team to ensure that software systems are operating at optimum level and speed.

19. All technical liaisons with difference agencies/vendors.

20. Training users and technical team on new upcoming technologies.

21. Motivating the team and ensuring all targets are met on time.

COMPUTER PROGRAMMER

1. Maintenance of all computer hardware of the commission.

2. Maintenance of all operating system software of the commission.

3. Maintenance of all computer networks of the commission

4. Maintenance of all client side backup of the commission

5. Format preparation for any kind of data.

6. Supervising checking duplicacy of complaints.

7. Supervising any kind of computer component replacement done by vendors.

8. To help system manager in any kind of statistical job.

9. Assisting system manager in all kind of designing and deployment of computer networks, hardware and softwares.

10. Creation and deletion of any record from the backend of the database.

11. Helping DEO in classifying complaints in various action taken steps.

IPRO

Carrying out functions pertaining to issuing press notes regarding the orders of the Commission and all other multifarious duties regarding information and public relations.

DATA ENTRY OPERATORS

1. Data entry of all the fresh complaints received from Miscellaneous Assistant of Madad Counter to note down the Diary No. and then it is to be equally distributed amongst the Legal Assistant.

2. Keeping record of all the complaints s received back and pending with legal assistant for scrutiny.

3. Data entry of all the fresh complaint and checking for duplicacy of any previous complaints in CMS software before generating a fresh complaint no.

4. All the files received from the Judicial Branch have to be checked whether a notice is issued and any other information is called either from the complainant or from the office and if the case is a disposed of case then it is entered in the closed category.

5. Compliance of all the closed cases is generated and printed and all the authorities have to be marked and the same to be send to judicial department.

6. Tallying the Cases with Cause List by cross checking to ensure that all the cases are received from Judicial Wing or not and if not then a Regular List is to be made of those files which have not yet been received from them on daily basis.

7. Assisting system manager in any kind of computerized work.

8. Any other duty / work as assigned by the system manager.

MANUAL III Procedure followed in the decision making process, including channels of supervision and accountability.

1. JUDICIAL WING

Complaints

1. Complaints are received in the Commission by post or through the complainants personally at the Receipt Counter. Thereafter Receipt Clerk diaries the same through computer and sends to the MADAD (Help) Counter for preparing the files.

2. The MADAD (Help) Counter prepares the files, sends the same to the Computer Section, for scrutiny / registration.

3. The Computer Section allocates the files to the Senior Assistants (Legal) for scrutiny of each complaint.

4. After scrutiny, the files are sent back to the Computer Section for data entry and registration.

5. Thereafter, Computer Section enters the data of each complaint in the computer which also generates the registration number. After doing the needful, sends the files to the Institution Clerk of Judicial Wing for preparing the list of the cases.

6. The Institution Clerk prepares duplicate copies of each complaint for placing them before the Division Benches. The Institution Clerk then prepares a list of fresh cases and submits the same to Registrar for obtaining orders from Hon’ble Chairperson for allocation / placement before different Benches of the Commission.

7. The causelist is then prepared / printed in accordance with the list of regular cases already fixed for hearing by the respective Benches along with the fresh cases as allocated by the Hon’ble Chairperson.

8. Regular cases already fixed for hearing are submitted by the respective dealing hands to the respective Benches a day in advance after up-dating compliance of the last orders, while the fresh cases are sent to the respective Benches by the Institution Clerk as soon as the causelist is prepared.

9. All the cases / files are sent to the Judicial Branch for compliance by the Secretary / Private Secretary of the Chairperson / Members after orders are passed by them.

References relating to the Judicial Branch

1. All references in which complaint number is given for seeking any information / relief of any kind, are entrusted to the concerned dealing hand attached with the respective Benches for disposal.

2. The dealing hand requisitions the decided / disposed of cases from the Record Room whenever required and puts up on the relevant file with a note to the Joint Registrar.

3. The Joint Registrar after going through the record and the reference places the files with appropriate proposal to the Registrar.

4. The Registrar obtains orders from the Chairperson / Members, as the case may be.

5. Officers / Officials at all levels dealing with such references are accountable to the Chairperson / Members and learned Secretary of the commission.

6. Channels of supervision comprises of Superintendent, Joint Registrar, Registrar, Secretary, Members and Chairperson.

2. INVESTIGATION WING

The Chairperson / Member of the Commission on receiving the complaint, decide about the department / agency or a person through whom the inquiry is to be got conducted. At present, inquiries of about 5% of total complaints received in the Commission, are being conducted by the Investigation Wing of the Chairperson. The State Government deputes a police officer of the rank of IGP or above to head the Investigation Wing of the PSHRC. The complaints, which are assigned for inquiry to ADGP / IGP HRC who heads the Investigation Wing, and supervises the conduct of the inquiries in the Investigation Wing. During the process of an inquiry, normal procedure is followed i.e. recording of the statements of the persons connected with the complaint and providing opportunities to the complainant, opposite party and police officer/s to produce witnesses in support of their version. Although the IGP / PSHRC supervises the conduct of the enquiry, the main task of conducting an inquiry is being undertaken by the Inspectorate staff. As such they are responsible for the enquiry reports submitted by them.

3. ACCOUNTS WING

Procedure followed in the decision making process including channel of supervision and accountability:

Sr.No.	Subject	Process including channel of supervision	Remarks
1.	Payment of T.A. bills of Chairperson, Members, officers and employees.	Accounts Assistant / Auditor put up the cases before the Section Officer who forwards them to the DC(F&A). Dy. Cont. places them before the Secretary / Chairperson for decision / appeal.
2.	Payment of T.A. bills of other staff	-do-
3.	Payment of Rent of building	Secretary HRC DC(F&A) Section Officer Cashier Concerned Dealing Hand for entering the voucher in the concerned accounts in the Ledger.	No decision making process involved.
4.	Deposit of deductions made from salary of employees regarding license fee, GPF, GIS, income tax, recovery of HBA, computer and conveyance / Scooter advance etc.	Dealing Hand Section Officer DC(F&A) Cashier Dealing Hand for entering the vouchers in the relevant accounts of the Ledger.	-do-
5.	Payment of arrears of pay, proficiency set up etc., annual increment, DA arrear etc.	Dealing Hand Section Officer DC(F&A) Secretary HRC Cashier Dealing Hand for entering the vouchers in the relevant accounts of the Ledger.	-do-
6.	Payment of salary	-do-	-do-
7.	Preparation and submission of challans regarding the deposit of deductions to parent departments.	Dealing Hand Section Officer DC(F&A)
8	Preparation and submission of form 24, 26, 27 of Income Tax.	-do-	-do-
9	Depositing leave salary and pension contribution by 15th of April (as per Government instructions) or within 15 days after return of employee to parent department.	Dealing Hand Section Officer DC(F&A) Secretary HRC	-do-
10	Payment of telephone, water charges, electricity and mobile bills of Chairperson, Members and officers of the Commission	Secretary HRC DC(F&A) Section Officer Cashier Concerned Dealing Hand for entering the vouchers in the concerned accounts of the Ledger.	-do-
11	Payment of other telephone, water charges and electricity bills.	-do-	-do-
12	Payment of other miscellaneous bills regarding purchases etc.	-do-	-do-

Accountability

Every official / officer is accountable for the duties assigned to him / her as per distribution of work / responsibilities.

4. Administrative Wing

1. All establishment cases.

2. House Keeping, printing & stationary cases.

3. Correspondence with NHRC, Department of Home Affairs and Justice and other departments & State commission, organs.

4. References in respect of the Commission’s Library.

5. Maintenance of building of PSHRC and payment of rent etc. and residences of Hon’ble Chairperson / Members and others.

6. Installation / disconnection, and payment of telephone bills.

7. Meetings of the Commission.

Channel of Disposal

1. Letters are received from the central diarist and from officers and officials through Chairperson / Secretary / Deputy Secretary / Superintendent.

2. Receipts are dealt with and put up to Superintendent.

3. Processing of cases and submission to Deputy Secretary.

4. Deputy Secretary to Secretary PSHRC / Chairperson of the Commission / Full Commission.

Level of Disposal

1.	Establishment cases	Secretary HRC / Chairperson / Full Commission
2.	Housekeeping, printing and stationary etc.	DSHRC / Secretary HRC as per delegation
3.	Correspondence with NHRC, Department of Home Affairs and Justice and other departments.	Secretary HRC / Chairperson
4.	References in respect of Library	Deputy Secretary / Secretary HRC / Chairperson / Commission
5.	Maintenance of building of PSHRC, payment of rent etc. of residence of Hon’ble Chairperson / Members and others.	Secretary HRC / Chairperson
6.	Installation of telephones.	Secretary HRC / DSHRC
7.	Meetings of the Commission	Chairperson / Full Commission

MANUAL IV The norms set by PSHRC for the discharge of its functions.

Judicial WING

1.	Completion of the process of preparation of files of fresh complaints.	½ day
2.	Their legal scrutiny by Senior Assistants (Legal).	½ day
3.	Data Entry, computerized registration and making duplicate copies.	½ day
4.	Submission of lists of fresh cases to the Hon’ble Chairperson for allocation to different Benches, including issuance of cause list of the cases so allocated and submission of relevant files to the concerned Benches.	1 day
5.	Compliance of orders passed by the Commission in all types of cases by the concerned Dealing Assistants including updating the diaries, preparation of drafts and sending the files to Photostat Section for photo-coping.	1 ½ days
6.	The Photostat Section to prepare photostat copies	½ day
7.	The Assistant in-charge for stitching / stapling / tagging the letters as per order of the Commission.	½ day
8.	The Superintendent (Judicial) appends signatures after going through the order as well as drafts and sends the files to the Despatch Branch.	½ day
9.	Wherever any letter / receipt is received by the Dealing Assistant in disposed of cases, he put up the same to Record Room for getting files added.	1 day
10.	Record Keeper of Record Room (Judicial) returns the receipts / letters to the Dealing Assistants after adding files.	1 day
11.	Dealing Assistant puts up the letter / receipt along with the file to Joint Registrar.	1 day
12.	The Joint Registrar after going through the paper sends the same to Registrar.	1 day
13.	The Registrar puts up the paper / file to Hon’ble Chairperson / Hon’ble Members for appropriate orders.	1 Day
14.	Compliance of the orders passed in the disposed off cases	1 day
15.	After restoring papers and sorting out the files after Despatch, sending the disposed off files to the Computer Cell.	1 day
16.	Keeping pending files in bundles for next date.	1 day

SENIOR ASSISTANTS (LEGAL)

1. Scrutinize the complaints / cases and fill up requisite performas.

2. Registrar checks the progress after a week.

3. The Secretary / PSHRC checks the progress after one month or so.

4. Progress is monitored after three months by the Commission.

NORMS OF FUNCTIONS

Norms of functions in respect of different Wings / Sections:

ADMINISTRATIVE WING

The norms in respect of the Administration, Translation, Receipt, Despatch and Madad Counter are as under:

S.No.		No. of Days	Channels
1.	Preparing of agenda items for convening the meetings of the Commission.	7	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary 5. Chairperson 6. Commission
2.	Preparing of proceedings of the meeting	1	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary 5. Commission
3.	Action on the proceeding of the meeting	7
4.	Processing of proposal regarding appointments	3	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary 5. Commission
5.	Posting and transfer	1	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary and then down marking
6.	Getting the annual report printed	45	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary and then down marking 5. Printer
7.	Getting the pamphlets / material related to the human rights printed	7	-do-
8.	Leave travel concession	2	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary and then down marking
9.	Reply of audit books	7	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary and then down marking
10.	Selection of library books	15-20 days. Firm order is placed on the same day.	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary 5. Chairperson/Members then down marking
11.	Emergent work	Same day
12.	Purchase of stationary	7	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary 5. Common 6. Purchase Committee 7. Call of quotations / Tender
13.	Purchase of furniture/ furnishing article	10	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary 5. Chairperson (where needed)
14.	Processing of medical bills	2	1. Dealing Assistant 2. Superintendent 3. Deputy Secretary 4. Secretary
15.	Processing of electricity / water / telephone bills etc.	1	-do-
16.	Processing of proposal for maintenance of vehicles etc.	1	-do-
17.	Processing of proposal for house keeping	1	-do-

Despatch Section

S.No.		No. of Days	Channels
1.	Assigning the despatch number and entry of at least 300 letter in the computer & arranging of print-outs etc.	1	1. Despatcher 2. Post Officer
2.	Scrutiny of letters, preparing of envelops and stamping the envelopes with postage stamps for registered letters, unregistered letters etc. near about at least 130 letters and maintenance of accounts of stamps per person.	1
3.	Scrutiny of letters, preparing the envelops with postage stamp for UPC, book post and entering in the peon book for at least 170 letters per person.

Translator

Norms of translation work is 6 pages per day.Average will be calculated after one month.

1. Translator

2. Dealing Assistant / Supdt. Judicial Branch

Receptionist

Receipt of at least 150 letters / telegrams / petition etc. per person per day along with entry in the computer and distribution.

Same day

1. Reception

2. Concerned

Branch

Attending EPABX / telephone calls / fax

message etc.

Instantaneously

Madad (Help) Counter

Receipt of letters / reports and distribution of reports to the Judicial Wing. At least 160 letters per person per day.

Same day

1. Letters received from Reception

2. Concerned Branch

ACCOUNTS WING

The norms of Accounts Wing are as under:

S.No.		No. of Days	Level
1.	Payment of T.A. bills of Chairperson & other Members. a. Dealing Hand – 1 day b. Section Incharge – 1 day c. Branch Officer – 1 day d. Secretary – same day	3	Secretary
2.	Payment of T.A. bills of other Staff. a. Dealing Hand – 1 day b. Section Incharge – 1 day c. Branch Officer – 1 day	3	DCFA
3.	Payment of telephone bills, water and electricity bills, bills of mobile of Chairperson & other Members. Telephone bills of Secretary, Pvt. Secretaries to Chairperson & other Members and Deputy Secretary. a. Dealing Hand – 1 day b. Section Incharge – 1 day c. Branch Officer – 1 day	3	DCFA
4.	Payment of other telephone bills, water & electricity bills. a. Dealing Hand – 1 day b. Section Incharge – 1 day c. Branch Officer – 1 day	3	DCFA
5.	Payment of other misc. bills regarding purchases etc. a. Dealing Hand – 1 day b. Section Incharge – 1 day c. Branch Officer – 1 day	3	DCFA
6.	Payment of rent of building	7th of succeeding Month	DCFA
7.	Deposit of deductions made from salary of respective heads of Accounts regarding Licence fees, GPF, GIS, Income Tax, recovery of HBA, Computer and Scooter advances etc. a. Dealing Hand – 1 day b. Section Incharge – 1 day c. Branch Officer – 1 day	6	DCFA
8.	Payment of Arrears of proficiency, annual increment, DA arrears etc. a. Dealing Hand – 10 day b. Section Incharge – 2 day c. Branch Officer – 1 day	13	DCFA
9.	Payment of salary	1st of every month	DCFA
10.	Preparation and submission of the Challans regarding the deposit of deductions to Parent Departments. a. Dealing Hand – 4 days b. Section Incharge – 3 days	7	SO
11.	Preparation and submission of Form 24, 26, 27 of Income Tax. a. Dealing Hand – 15 days before the provision of Income Tax Act specific date b. Section Incharge – 7 days c. Branch Officer – 3 days	25	DDO
12.	Leave Salary and Pension Contribution by 15th April (as per Govt. Instructions) or written 15 days after return of employee to parent department. a. Dealing Hand – 5 days b. Section Incharge – 2 days c. Branch Officer – 1 day	8	DDO

Note:

1. All bills passed by competent authorities shall be paid by the cashier on the same day or the next working day.

2. All vouchers passed and paid shall be posted by the concerned dealing hand within 5 days of the date of payment.

3. The holidays shall be in addition to the above prescribed number of days.

INVESTIGATION WING

Following norms have been set up for the functioning of Investigation Wing by the ADGP/PSHRC:-

1. The complaints marked by the Commission for investigation by the Investigation Wing of PSHRC are studied by the ADGP/PSHRC.

2. Thereafter, complaints are allocated to Inquiry Officers for conducting the inquiries.

3. Inquiry Officer conducts the inquiry by recording the statement of the complainant and affording him opportunities to produce his witnesses/ documents in support of his version. Similar opportunities are provided to the police and the opposite party before preparing a final report by the Inquiry Officer.

4. Inquiry Officers have been advised to seek guidance from IGP/ PSHRC, during the course of inquiry.

5. The final inquiry report is checked before its submission to the Commission.

6. A forwarding memo on the inquiry report is prepared on the basis of the Inquiry Report by the IGP/ PSHRC while dispatching the report to the Commission through the Principal Secretary of PSHRC

7. As the main task in conducting an inquiry is under taken by the Inquiry Officer and hence, he is responsible for the inquiry report submitted by him.

COMPUTER SECTION

Norms of the Computer Wing are as under :

1. HARDWARE
a. Minor Hardware failure/ repair	2 days
b. Major Hardware failure like Mother Board, Hard disk or any other component failure/ repair	7 days
2. SOFTWARE
a. System/ Software failure	2 days
b. Client System Crash	4 days
c. Server Crash	5 days
d. Software Installation	3 days
e. New/ Modification Software study and feasibility report	2 to 4 weeks
submitted
f. New/ Modification Software	Depending upon coding the time line submitted in the Software study.
3. NETWORKING
a. Repair of Existing Network	2 Days
b. New Network establishment	5 Days
4. WEBSITE
a. New Static Web page updation	2 days
b. Web Site Statistics updation	Weekly
c. Pendency Report updation	Monthly
d. Any other Dynamic Changes	As per the time in the Web Site line submitted in the study
5. BACK UPS
a. CMIS/ Data Base Back Up	Everyday
b. Other Server backup	Weekly
c. Client data backup	Quarterly
6. STATISTICS
a. Monthly Member wise Pendency Report	By 10th of Every month.
b. District Wise Institution Report	Every Quarter
c. Year Wise Pendency Report	Quarterly
d. Any other Statistics	Depending upon the time line submitted in the study.

Norms of Data Entry Operator (DEO)

1.	Daily 50-60 Files are being received from Miscellaneous Assistant of Madad Counter. The average of which is calculated on monthly basis.
2.	All the files which have been received from Madad Counter have to be entered into the computer to note down the Diary No. and then it is to be equally distributed amongst the Legal Assistant.	2 Hrs.
3.	Files Checked for Previous Complaints / Reference after being marked by Legal Assistants.	1 Day (as per the norms of the JD)
4.	Files are entered in the Computer for Generating Fresh Complaints Nos. Steps of which are as follows: i. Entering Fresh Cases a. Search for duplicate file 1. If it is duplicate then the file is attached with previous complaint and ensured whether it is ongoing case or disposed off and under which Bench it has been placed. 2. If not it is to be entered as a Fresh Complaint. ii. The Files which are searched as duplicate files, the duplicate File No. is to be written on the cover of the File and entered into register and computer system which has to be maintained regularly, then these Files is to be given to the Legal Assistants for their feedback. iii. Marking (after entry in Computer, File is marked ‘Computer Section’) and Arranging Files as per Serial Number for Judicial Wing.	5 Hrs.
5.	URGENT CASES: Registering and Delivering on priority basis following the steps mentioned in point 4 (as above).
6.	ONGOING AND DISPOSED OF CASES: i. Daily receiving of approximately 200-250 Cases including disposed off files from Judicial Wing. ii. All the files received from the Judicial Branch have to be checked whether a notice is issued and any other information is called either from the complainant or from the office and if the case is a disposed of case then it is entered in the closed category according to the following Chart : - iii. The orders in all these cases are entered with all the minute details. iv. After entering all the Ongoing Files these files have to be further and prepared to be send to the Judicial Wing. v. Disposed off Cases have to be further prepared to send to the Record Room. vi. If any kind of clerical mistakes noted they have to be brought to the notice of concerned official. vii. Cases whose File Nos. does not exist in the CMIS are to be generated. After which basic information’s are to be entered along with the order. viii. In regular cases in which orders have been passed and case is closed earlier by the Hon’ble Member/s have to be reopened before their orders being entered as per the status of file and updated accordingly. ix. Tallying the Cases with Cause List by cross checking to ensure that all the cases are received from Judicial Wing or not and if not then a Regular List is to be made of those files which have not yet been received from them on daily basis. x.While records of Ongoing and Disposed off files are computerized but sometimes the complainant wants to enquire / know the status / photocopy of orders (as per the orders of the Competent Authority). If the complainant wants the Photostat copy of the order then the DEO has to accompany the file to the Judicial Wing for further process. xi. Urgent Cases sent by the Judicial Wing are processed on priority basis by the DEO/s.
7.	Any other Work: i. Work / Task assigned by the System Manager.

MANUAL V The rules, regulations, instructions, manuals and record, held by it or under its control or used by its employees for discharging its functions.

1. A copy of the Punjab Government’s notification dated 07/11 August, 1997 regarding Punjab State Human Rights Commission, Chairperson and Members (salaries, allowances and other terms and conditions of service) Rules, 1997 Annexure ‘1’.

2. A copy of Punjab State Human Rights Commission (Procedure) Regulations 1999 as amended in the year 2007. for details click the following link on the website of the Commission. http://www.pshrc.net/html/imp_ins.htm.

3. The delegation of powers to the Secretary / PSHRC ‘Manual 2’.

4. The instructions regarding TA / DA and conveyance allowance are placed at Annexure ‘3’.

5. There are no statutory service rules for the establishment of the Commission. A copy of the agreement regarding deployment of staff through out-sourcing agency is at Annexure ‘4’.

ACCOUNTS BRANCH

1. As the Hon’ble Members of the Commission are entitled to pay and allowances which are admissible to the Judges of the Punjab & Haryana High Court, a copy of the High Court Judges TA Rules, 1956 (as amended upto 01.11.1993).

2. The High Court Judges (Conditions of Service) Act, 1954 and rules 1956 (as amended upto date 1997) with case Law and Short Notes 1997..

3. The Purchase Rules of the Commission are at Manual ‘2’.

4. The Annual statement of Accounts Rule, 2004. Payments are made to the quarters concerned on the basis of Purchase Rules and as per approval of Secy. HRC, Chairperson / Commission issued by the Admn. Branch from time to time.

5. The information regarding documents maintained by the Accounts Branch.

STOREKEEPER / CARETAKER

He maintains the following record:-

1. Stock Register (consumable items)

2. Stock Register (non-consumable items)

3. Stationery Stock Register

4. Stationery issue / distribution register.

5. Bills Register (Electricity / Water)

6. Telephones Registers

7. Medical Reimbursement Claim Register

8. Vehicles Registers

9. Computer Register

10. News Papers Register

11. Type Writers Register

12. Seminar Register

13. Uniform Register

DESPATCH SECTION

Despatch Section maintains the following documents / registers: -

1. Despatch register contains Despatch numbers complaint number and other particulars of letters received for despatch from the Administration Wing, Accounts Wing, Investigation Wing and Judicial Wing.

2. Stamps Accounts, Register for maintaining / keeping record of the stamps.

3. Record of the vouchers indicating daily postal expenses.

RECEPTION COUNTER (CENTRAL DIARIST)

Maintains the following record: -

1. Receipt of letters regarding Custodial Death cases.

2. Dasti letters after diary.

3. Record pertaining to the receipt of letters of different branches.

4. Record of unsigned / unreadable / illegible letters.

COMPUTER SECTION

Computer Section maintains record regarding receipt of fresh cases and distribution of the same to Senior Assistants (Legal) and handing over the same to the Judicial Wing. All this record is maintained on the computers. Apart from this, all other data regarding institution, disposal and other stages of the complaint, is maintained / available on the CMIS software of the Commission.

MANUAL VI Categories of the documents that are held by the Commission under its control.

ADMNSTRATION WING

1. Protection of Human Rights Act-1993

2. The Punjab State Human Rights Commission, Procedure Regulations.

3. Purchase Rules.

4. The delegation of powers to the Secretary / PSHRC.

5. The Punjab State Human Rights Commission, Chairperson and Members (Salaries, Allowances and other terms and conditions of service) Rules, 1997.

6. Appointment letters of Chairperson and Members of the Commission.

DESPATCH SECTION

Despatch Section maintains the following registers: -

1. Despatch register

2. Duplicate Note Book

3. Stamp Account Register

RECEPTION COUNTER (CENTRAL DIARIST)

Reception Counter maintains the following documents:-

1. Acknowledgement Book for Record of TPMs.

2. Acknowledgement Book for delivery of dasti letters.

3. Diary Register.

4. Acknowledgement Book for Record pertaining to the receipt of letters of different branches.

5. Acknowledgement Book for Record of unsigned / illegible letters.

STOREKEEPER / CARETAKER

Storekeeper maintains the following record:-

1. Stock Register (consumable items)

2. Stock Register (non-consumable items)

3. Stationery Stock Register

4. Stationery issue / Distribution Register

5. Bills Register (Electricity / Water)

6. Telephones Register

7. Medical Claims Bill Register

8. Vehicles Register

9. Computer Register

10. Newspapers Register

11. Typewriters Register

12. Seminars Register

13. Uniforms Register

JUDICIAL WING

1. Diary maintained by the Dealing Officials for the purpose of preparing Peshi.

2. Complaints / enclosures and reports and replies of the government and other quarters including parties.

3. All applications received from public or other quarters from time to time in the commission with their enclosures and otherwise in connection with the complaints.

4. Orders passed by the Commission from time to time.

5. All the Secretaries to Hon’ble Chairperson / Members also maintain register of fresh cases.

MADAD COUNTER

Madad Counter maintains the following documents:-

1. Fresh Receipts Register.

2. Receipt register (for reports, letters, rejoinders etc. of old complaints).

3. Acknowledgement book.

COMPUTER SECTION

The Statistics of complaints from year 1997 onward are available on the Commission’s website. No other document is maintained in Computer Section.

ACCOUNTS WING

Accounts wing maintains the following documents:-

1. Cash Book

2. Salary Register

3. Salary contribution Register

4. Ledger

5. Ledgers of Advances

6. Journals Ledger

7. Annual Statements of Accounts

INVESTIGATION WING

Investigation Wing does not hold any document relating to the Commission. All documents / papers are returned to concerned Wing / Section after action by Investigation Wing.

MANUAL VII The particulars of any arrangement that exists for consultation with or representation by the members of the public in relation to the formation of its policy or administration thereof.

1. Punjab State Human Rights Commission has been constituted by the Govt. of Punjab, under Section 21 of the Protection of Human Rights Act, 1993 to exercise the powers conferred upon it and perform the functions assigned to it under the provisions of the Act. As such, arrangements for consultation with or representation by the members of the public in relation to the formulation of its policy or administration thereof, are neither necessary nor permissible.

2. The Commission has to perform certain functions with public participation as envisaged under sub-sections (g), (h) and (i) of Section 12 of the Act as under: -

“g. to undertake and promote research in the field of human rights;

h. to spread human rights literacy among various sections of society and promote awareness of the safeguards available for the protection of these rights through publications, the media, seminars and other available means.

i. to encourage the efforts of non-governmental organizations and institutions working in the field of human rights.”

3 The Commission has prepared detailed guidelines to carry out the above functions. Part–I of the guidelines, pertains to research / project studies, and Part-II to Seminars, Conferences, Workshops, Literacy Programmes and Campaigns etc and the procedure for financial assistance available for such Studies / Seminars etc. The detailed guidelines are as under and can also be seen on the website of the Commission ‘www.pshrc.net’. Annexed to the guidelines carries the list of the broad areas for research studies.

PUNJAB STATE HUMAN RIGHTS COMMISSION GUIDELINES FOR SPONSORING RESEARCH, PROJECT STUDIES, SEMINARS, CONFERENCES, WORKSHOPS, LITERACY PRORAMMES AND CAMPAIGNS ETC.

I) Guidelines for Research / Project Studies:-

Scope and broad areas:- Punjab State Human Rights Commission will follow the guidelines of the NHRC as regards project studies and sponsoring research in human rights with minor modifications as per requirement of the Commission. Accordingly, non-recurring financial assistance may be granted for undertaking research studies in human rights. Six studies may be allowed in a year. The theme of research should be specifically selected / devised for each year and the entire stationery / correspondence of the Commission should bear, depict and carry the message underlying the theme for that particular period. A suggestive list of broad areas for research studies is enclosed at Annexure ‘R’

The detailed guidelines for sanctioning financial assistance for research projects by the PSHRC will be as follows:-

Funds for Research

(1) Funds for research projects will be released to an institution or a group of institutions for carrying out a specific research project. An institution actively associated with any aspect of protection and promotion of human rights in any manner with good track record and not running for profit, shall be eligible for consideration, such as :-

i) a research and training institution set up and entirely funded by the Central Government / State Government / a Public Sector Undertaking;

ii) an institution / organization registered under the Societies Registration Act, 1860 ( Act XXI of 1860);

1. a registered public trust;

2. a registered institution exclusively devoting itself to and espousing the cause of human rights;

3. a university or a deemed university;

(2) Research Project: - The project proposal should be submitted to the Commission by the Director / Head of the institution as follows :-

i) A brief outline of the project indicating objectives, methodology, stages of the research work proposed, item-wise budget, number of the personnel required, time-frame, etc.

ii) It should be clearly mentioned whether a similar proposal has been submitted to any other organization for financial assistance and, if so, whether any assistance has been received / is expected to be received.

1. The project director shall give an undertaking to the effect that he / she will complete the work as per the terms and conditions specified by the Commission.

2. It will not accept project proposal on the same subject from any other authority.

(3) The project can also be entrusted to individuals having ample research experience who undertake the entire responsibility of completing it. However, the grant will be available to them only through an institution as mentioned in para 1 above (pertaining to funds for research), which, while forwarding the proposal, shall agree to:

i) Administer and manage the funds by opening a separate bank account in the name of the project in a nationalized bank to be operated jointly by the Project Director and a nominee of the institution. All funds released by the PSHRC will be credited to this account;

ii) provide accommodation, furniture and other logistic support required for the project;

1. make available all its research facilities, such as library etc;

2. arrange all other assistance necessary for the project;

3. ensure that the project would be completed within the time specified by the Commission; and

4. make sure that the funds are utilized for the purpose these are sanctioned.

(4) Detailed Note:

The project director will also enclose a detailed note on the work done on the subject so far and the precise contribution the proposed research project is likely to make to the existing body of knowledge. A floppy of the proposal will also be enclosed.

(5) Items covered under the Fund:

No assets shall be generated out of the funds provided by the PSHRC. The amount released shall be spent exclusively for the purpose for which it is meant.

Note: Payment for any work already done before the submission of the research proposal, will not be allowed.

(6) Time Frame: The duration of the research study shall be normally from 6 to 12 months. The period may, however, be extended upto another 6 months depending upon the area of study / research.

(7) Scrutiny /Approval

I) Every research proposal shall be scrutinized by the Commission after it is received. The Commission may call for any clarification or suggest modification (s) in the proposal after its scrutiny. The proposal may be approved if the research project satisfies the criteria laid down by the Commission from time to time. The Commission, however, reserves the right to accept or reject it without assigning any reason and the decision of the Commission shall be final.

1. ii) The institution receiving financial assistance shall confirm in writing that the conditions laid down by the Commission are acceptable and shall be complied with by it in letter & spirit.

2. iii) The institution will maintain separate accounts in respect of the research project approved by the Commission which will be open to scrutiny / inspection of the Commission or its representative at any time during or on completion of the project.

(8) Release of funds: The proposal will clearly indicate the stages of execution of the project along with objectives, activities and the outcome of each phase. Funds will be released in installments depending upon timely completion of each phase. The directions of the Commission shall be complied with and the un-utilised amount of the financial assistance available as unspent funds immediately after completion of the project, will be refunded to the Commission forthwith.

(9) Progress Reports: - The project director will submit periodic progress reports of the project through the Head of the institution along with utilization certificate of the funds released till date.

(10) Changes in Approved Projects: - The project director shall have to obtain prior approval of the Commission in case any change is contemplated in the research project already approved by the Commission.

(11) Termination of the Project:- If the Commission is not satisfied with the progress of project or if it finds that rules / conditions laid down have been or are being violated/ flouted in any manner, it reserves the right to terminate the research project without any notice or assigning any reason and recover the entire amount of the grant released till date, with interest.

(12) Final Report:-

I) Two copies of the draft final report of the project shall be submitted by the project director to the Commission immediately on completion of the project period and in no case later than one month thereafter. The report will be examined by the Commission which may suggest changes, if deemed necessary. Twenty copies of the final report shall be supplied to the Commission by the project director at the earliest after incorporating suggestions made by the Commission, if any. The final report shall be a comprehensive document to serve as a definite record and should generally cover the following points:-

a) The problem studied / objectives.

b) Methodology of the study:

1. The design of research.

2. The selection of the universe and the units for study, considerations that governed the selection of the universe, size of the sample and the procedure for the sample drawn.

3. Tools used: detailed account of the exercise of tool construction, special contribution made by the project in devising new tools or sharpening existing ones.

4. Field work: the manner in which field work was conducted including division of labour among the project staff, problems encountered.

5. The schedule of the project.

6. Organisational structure and problems.

7. Methodological gains.

8. Limitations of the study.

9. Other observations.

c) Description and analysis of data.

d) Findings and conclusion:

1. Summary of findings

2. Conclusion.

3. Implications for further research.

4. Recommendations.

II) The project director will also submit 20 copies of the summary of the report alongwith the final report.

III) The report of the research study will be the exclusive property of the Commission.

(13) Finalization of Accounts: Before releasing the funds, an agreement may be executed whereby the institution should undertake to refund the funds, if the research project is not completed within the time scheduled or even the extended time. The institution will submit a statement of accounts after the completion of the project with a utilisation certificate for the expenditure incurred within three months of the date of acceptance / clearance of the project report by the Commission. 15% of the funds shall be released only after full accounts are furnished to the Commission.

(14) Conditions for Publication: The final report of research shall be the property of the PSHRC who shall have exclusive right over it and this fact shall also be mentioned in the report itself. The Commission reserves its right to publish or make use of the data or material of the final report in the form or manner it considers necessary. No reproduction of the report in whole or part or the material / data used in the report, shall be permitted without the approval of the Commission.

(15) Preservation of Data: The institution receiving funds for the project, shall also submit the entire project alongwith the final report of the research in the form of CD to the Commission.

II) SEMINARS, CONFERENCES, WORKSHOPS, LITERACY PROGRAMMES AND CAMPAIGNS ETC.

Rules

The Commission will conduct public contact programmes to educate and familiarise the people with their human rights and the remedies available in case of violation of these rights. Measures will be undertaken for spreading human rights literacy among various sections of society and promote awareness of the safeguards available for protection of the rights through publications, media, seminars, inter-school / college / university debates, essay competitions at the secondary, plus 2 and college level; street plays (subject to certification) and puppetry shows in association and coordination with the State Universities and the School Education Board and other available means.

Literacy programmes / campaigns in human rights may be organized with the help of the Deputy Commissioners on popular / community / religious occasions like Hola Mohalla at Anandpur Sahib, Jod Mela at Fatehgarh Sahib and Baisakhi at Talwandi Sabo, martyrdom functions at Muktsar and Chamkaur Sahib, Sodal Mela at Jalandhar etc. The occasions of kisan sammelans organized by the Department of Agriculture on the eve of Rabi and Khariff crops may also be similarly made use of for educating the farmers and others by distributing free literature, CDs and other publicity material on human rights by opening and running exclusive stalls for the purpose by the Commission at its own level or by involving social groups / NGOs working purely for the promotion of human rights in the State.

Human Rights Awareness camps may be organised for select audiences on topics concerning human rights to deliberate upon various kinds of violations, preventive measures and the remedies / safeguards available against such violations. The Universities and the School Education Board of the State should be involved in all such programmes and eminent personalities, scholars, jurists, legal luminaries and well-known social scientists specially invited on such occasions to address the gathering.

Publicity and promotional material for creating awareness in human rights in the form of booklets, cassettes and well designed pamphlets, posters and pictorials etc may be prepared with the help of the Department of Information and Public Relations for free distribution on all such occasions and also sent to gram panchayats, educational institutions, police stations and others direct and / or through the department concerned who may be directed to monitor all such programmes /campaigns and send reports to the Commission periodically.

The seminars, conferences, workshops and other literacy programmes / campaigns etc undertaken to spread human rights literacy, will be conducted by the Deputy Commissioners, the concerned Govt. Departments and other bodies / organizations concerned with the protection and promotion of human rights at their own level through their own financial and other resources and in association with the Commission. The Commission will, however, entertain proposals for financial assistance in connection with such programmes, in case specific requests are received from them for the purpose with full justification and details of the expenditure likely to be incurred on the proposal.

ANNEXURE ‘R’

Broad Areas for Undertaking Research in Human Rights

1. Status of Child Labour and abuse in Punjab.

2. Status of Children of Construction Workers of Buildings / Roads/ Drains etc.

3. Status of Solid Waste Management & Role of Rag Pickers / homeless children.

5. Status of Child Marriage in Punjab.

6. Status of domestic helpers and their rights.

7. Status of Illegal Trafficking in Women and Children.

8. Status of Sexual Harassment in Punjab.

9. Status of Constabulary / Police in Society and their image in regard to respect for human rights.

10. Status of Development in Punjab and opportunity for enjoying human rights with dignity by the below-poverty-line families.

11. Status of Governance and its impact on human rights in Punjab.

12. Status of Ground water Level, Potable Drinking Water supply, Sanitation and incidence of water-borne diseases in Punjab.

13. Analysis of the causes of the custodial deaths and suggestions regarding steps to be taken to prevent / reduce such deaths.

14. The plight of Punjabi women who have been deserted by their NRI husbands.

15. Violation of human rights of Punjabi origin NRIs at the time of visit to their home State.

16. The violation of human rights of the migratory labour in the State of Punjab.

MANUAL VIII Statement of the boards, councils, committees and other bodies of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards councils committees and other bodies are open to the public or the minutes of such meetings are accessible for public.

Following committees have been set up by the Government and the Punjab State Human Rights Commission to facilitate the functioning of the Commission.

1. Steering Committee (set up by Government) at Annexure ‘5’.

2. Purchase Committee (Upper) (set up by the PSHRC) at Annexure ‘6’

3. Purchase Committee (Lower) (set up by the PSHRC) at Annexure ‘7’

4. Committee for Prevention of Sexual Harassment of Employees at the workplace at Annexure ‘8’.

No boards, councils or bodies have been set up. The meetings of the first three committees are intended to carry out the functioning of the Commission and are of purely internal nature. As such it does not appear to be desirable to make the minutes of the meetings of these committees, open for the public.

However, the proceedings of the fourth committee will be open to the public.

MANUAL IX Directory of officers and employees

Please Check contact section of the website for details. www.pshrc.net

RECEPTION TELEPHONE NUMBERS

EPABX: 0172-3029610

Fax: 01723029666

Madad Counter: 01723029610,

MANUAL X The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its Regulation

STATEMENT SHOWING

DETAIL OF THE POSTS AND SALARY IN PSHRC

(AS ON 01/05/2010)

S.No.	Name / Designation	No. of Posts	Gross pay
1.	Chairperson	1	156300/-
2.	Member 1	1	113600/-
3.	Member 2	1	137600/-
4.	Member 3	1	137600/-
5.	Secretary	1	87305/-
6.	Adgp / PSHRC (IPS)	1	105045/-
7.	DC (F&A)	1	45470/-
8.	Auditor I	1	41442/-
9.	Auditor II	nil	nil
10.	Secy./C.P. and Members	5	13430/-
11.	Pvt. Secy./C.P. and Members	5	12087/-
12.	Registrar	1	24976/-
13.	Joint Registrar	1	16114/-
14.	Deputy Secretary	1	16114/-
15.	Superintendent	2	10743/-
16.	Inspector(1 Regular 3 Contract*)	4	36933/,*10743/-
17.	Senior Assistant(2 Regular 9 contract*)	11	41682/-, *10743
18.	System Manager	1	17457/-
19.	PA to Secretary	nil	nil
20.	PA to ADGP	1	26080/-
21.	Sub Inspector	nil	nil
22.	Head Constable	6	25528/-
23.	Constable	4	23479/-
24.	Superintendent of Police	1	73101/-
25.	Computer Programmer	1	10872/-
26.	DEO/Lab Assistant	7	9208/-
27.	Steno/Typist	4	8415/-
28.	Translator	1	10142/-
29.	Clerk/Receptionist/Caretaker/ ASK/Store Boy/TO	9	9129/-
30.	Drivers	12	9051/-
31.	TA/Peons/Daftari/Farash/Mali Sweepers/ACT/Jr.RK/Chowkidar	41	7228/-

MANUAL XI The budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made

The Punjab State Human Rights Commission has no its own agency. It is, therefore, no budget allocated to any agency by the Commission. The Government allotted budget to PSHRC is Rs. 444.56 lac for the year 2010-11. The proposed expenditure for 2010-11 and reports on disbursements made up from 01/04/2010 to 30/04/2010 is as the detail given below:-

Sr.No.	Name of the Head	Proposed budget estimate for the year 2010-11	Expenditure from 01/04/2010 to 30/04/2010 (figure in lacs)
1.	Pay and allowances	310.46	30.17
2.	Traveling allowances	3.00	0.44
3.	Medical	3.40	0.52
4.	Rent Rates and Taxes	36.00	3.00
5.	Liveries	0.20	0.11
6.	Wages	0.20	0.01
7.	Legal Fee/Charges	1.00	0.00
8.	L.T.C.	10.00	2.00
9.	Conveyance Allowance	1.50	0.06
10.	Meeting, Seminars, Conference and Hospitality	1.10	0.00
11.	Telephone and Fax expenditure	7.00	0.55
12.	Assistance to other organizations	0.50	-
13.	News papers and periodicals advertisement and publicity	1.00	0.36
14.	Postage and Telegrams	6.00	0.50
15.	Stationary and printing publication of administrative reports etc.	8.00	3.31
16.	Miscellaneous and other expenditure	3.00	0.10
17.	Leave Salary and pension contribution	11.00	12.86
18.	Water and Electricity charges	8.00	0.76
19.	R & M of vehicles	18.00	1.55
20.	Running and maintenance of machinery of machinery and equipments	5.00	2.19
21.	Audit fees	1.00	-
22.	Research of Human Rights and Social Programmes	0.50	-
23.	Fixing and maintenance of security lighting at the residences of Members of the Commission	0.10	-
24.	Furniture/Fixture and Furnishing	2.00	0.53
25.	Unforeseen expenditure	0.50	-
26.	Purchase of library books	0.10	0.01
27.	Installation of new computers	01.00	-
28.	R and M of furniture	01.00	0.14
29	R and M of Building	0.50	-
30	Back-up arrangements for power cut	1.00	-
31	Purchase of Machinery	1.50	-
32.	Purchase of land for office Building	1.00	-
	TOTAL	444.56	59.17

MANUAL XII The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes

There is no subsidy programme. Hence, there are no beneficiaries. However, information regarding financial assistance available for undertaking research projects / seminars etc, as per guidelines of the Commission, is available at http://www.pshrc.net.

MANUAL XIII The particulars of recipients of concessions, permits or authorization granted by it

No concessions, permits or authorizations are granted by the Commission, which is a statutory body constituted under the Protection of Human Rights Act, 1993 which is available at http://www.pshrc.net.

MANUAL XIV Details in respect of information available / reduced in electronic format

Following information is available in electronic format.

S.No.	Information	Available at
1	The Protection of Human Rights Act, 1993	Pshrc.net
2	Functioning of the Commission	Pshrc.net
3.	Detailed information of Members with their brief CV	Pshrc.net
4.	How Complaint is enquired	Pshrc.net
5.	Steps open after Enquiry	Pshrc.net
6.	Procedural Regulations	Pshrc.net
7	Guidelines for Research	Pshrc.net
8	Statistics of complaints received by the Commission	Pshrc.net
9	Powers of the Secretary PSHRC	Pshrc.net
10	Purchase rules	Pshrc.net
11	The particulars of its organization, functions and duties	Pshrc.net
12	The powers and duties of its officers and employees	Pshrc.net
13	The procedure followed in the decision making process, including channels of supervision and accountability	Pshrc.net
14	The norms set by it for the discharge of its functions	Pshrc.net
15	The rules, regulations, instructions, manuals and records, held by it or under its control or used by its employees for discharging its functions;	Pshrc.net
16	A statement of the categories of documents that are held by it or under its control	Pshrc.net
17	The particulars of any arrangement that exists for consultation with, or representation by the members of the public in relation to the formulation of its police or implementation thereof	Pshrc.net
18	A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public	Pshrc.net
19	A directory of its officers and employees	Pshrc.net
20	The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations	Pshrc.net
21	The budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made	Pshrc.net
22	The manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes	Pshrc.net
23	Particulars of recipients of concessions, permits or authorizations granted by it.	Pshrc.net
24	Details in respect of the information, available to or held by it, reduced in an electronic form	Pshrc.net
25	The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use	Pshrc.net
26	The names, designations and other particulars of the Public Information officers	Pshrc.net
27	Daily cause-list	Pshrc.net
28	Detailed Information regarding all the complaints received by the Commission	LAN PSHRC

MANUAL XV The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use

1. Library Timings are 9:00 A.M. to 5:00 P.M.

from Monday to Friday.

2. Pamphlets have been provided for the facilities of

general public.

MANUAL XVI The names, designations and other particulars of the Public Information Officers

1. Name: Shri O.P. Goel,

2. Designation: Registrar

3. Phone No.: 0172-3029642, 43(0)

The duty of Public Information Officer is to provide information to those who ask for it.

Appellate Authority

The Secretary, Punjab State Human Rights Commission is the appellate authority in the Commission. Any person aggrieved by the decision of Public Information officer may appeal to the appellate authority.

Tel. Phone No.: 0172-3029627

MANUAL XVII Such other information as may be prescribed

---

ANNEXURE 1

[Extract from the Punjab Government Gazette (Extra), dated the 11^th August, 1997]

GOVERNMENT OF PUNJAB

DEPARTMENT OF HOME AFFAIRS AND JUSTICE

(HUMAN RIGHTS CELL)

Notification

The 7th/11th August, 1997

No. 10/403/93-2HR/861:- In exercise of the powers conferred by sub-section (1) of section 41 read with section 26 of the Protection of Human Rights Act, 1993 (Central Act No. 10 of 1993), the Governor of Punjab is pleased to make the following rules, namely:-

1. Short title and commencement:- (1) These rules may be called The Punjab State Human Rights Commission, Chairperson and Members (Salaries, Allowances and other Terms and Conditions of Service) Rules, 1997.

(2) They shall come into force at once.

2. Definition:- In these rules, unless the context otherwise requires:-

(a) “Act” means the Protection of Human Rights Act, 1993 ( Central Act No. 10 of 1993);

(b) “Governor” means the Governor of the State of Punjab;

3. Section 36 of the Act

Salary:- There shall be paid to :-

(a) the Chairperson, a salary and allowances which are equal, to the salary and allowances of the Chief Justice of High Court of Punjab and Haryana,

(b) other Members, a salary and allowances when are equal to the salary and allowances of a Judge of the High Court of Punjab and Haryana.

Provided that if the Chairperson or a Member at the time of his appointment was in receipt of or being eligible so to do, and elected to draw, a pension (other than disability or wound pension) in respect of any previous Service under the Government of the Union or Government of a State, his salary in respect of Service as Chairperson or Member, as the case may be, shall be reduced:-

(i) by the amount of that pension;

(ii) if he had, before assuming office received, in lieu a portion of pension due to him in a respect of such previous Service, the commuted value thereof by the amount of that portion of the pension; and

(iii) by any other form of retirement benefits being drawn or availed of or to be drawn or availed of by him.

Section 26 of the Act

4. Leave:-

(1) “The Chairperson and Members of the State Commission shall be entitled to avail the terms regarding leave as are applicable from time to time to a Secretary to Government of Punjab.”

(2) On the expiry of the term of office in the State Commission, the Chairperson, or a Member, as the case may be, shall be entitled to received cash equivalent of leave Salary in respect of earned leave standing to his credit subject to the condition that the maximum of leave encashed under this Sub-rule or at the time of retirement from previous Service, as the case may be, or taken together, shall not, in any case, exceed two hundred and forty days.

(3) The Chairperson and Members shall be entitled to receive dearness allowance as admissible on the leave salary under sub-rule (2) at the rates in force on the date of relinquishment of their office in the State Commission.

Provided that he shall not be entitled to City Compensatory Allowance, or any other allowance on such leave

Section 26 of the Act

(4) If a sitting Judge of High Court is appointed as Member, then notwithstanding anything contained in sub-rules (1), (2) or (3), the provisions of Chapter II of the High Court Judges (Conditions of Service), Act, 1954 shall apply to him up to the date of his Superannuation as sitting Judge of High Court and thereafter he shall be entitled to leave and leave encashment in accordance with the provisions of sub-rules (1) to (3) of this rule:-

Section 26 of the Act

(5) Leave Travel Concession: - The Chairperson and the Members shall be entitled to the leave travel concession as is admissible to Chief Justice or a Judge of the High Court of the Punjab and Haryana, as the case may be.

(6) Authority competent to grant leave: - The power to grant or refuse leave to the Chairperson or a Member and to revoke or curtail leave granted to him shall vest in the Governor.

Section 26 of the Act

(7) Travel Allowances:- The Chairperson or a member, while on tour (including the journey undertaken to join the State Commission, and on the expiry of his term with the State Commission to proceed t his home town) shall be entitled to travel allowance, allowance for transportation of personal effects and other similar matters, and daily allowances at the same rates as are admissible to Chief Justice or a Judge of the High Court of Punjab and Haryana, as the case may be.

Section 26 of the Act

(8) Other conditions of service:- The conditions of service relating to provision of rent free all accommodation, conveyance facilities, medical facilities and such other conditions of service as are, from time to time applicable to Chief Justice or a Judge of the High Court of Punjab and Haryana shall apply to Chairperson and the Members, respectively.

Section 26 of the Act

(9) Right to subscribe to general provident fund:- Every person holding the office as Chairperson or a Member shall be entitled to subscribe to the general provident fund.

Section 26 of the Act

(10) Residuary Provisions: - The conditions of service of the Chairperson and the Members for which no express provision is made in these rules shall be determined by the rules and orders for the time being applicable to a Secretary to Government of Punjab, belonging to Indian Administrative Service.

(11) Power to relax rules: - The State Government shall have the power to relax the provisions of any of these rules in respect of any class or categories of persons.

Sd/-

G.P.S. SAHI,

Principal Secretary to

Government of Punjab,

Department of Home Affairs and Justice,

17626 CS(P)-Govt. Press, U.T. Chd.

Annexure 2

PUNJAB GOVT. GAZ. (EXTRA.), MARCH 17, 1997 303

(PHGN.26, 1918 SAKA)

GOVERNMENT OF PUNJAB

DEPARTMENT OF HOME AFFAIRS AND JUSTICE

Notification

The 17th March, 1997

No. S.O. 101/C.A. 10/94/S. 24/97.—In exercise of the powers conferred by sub-section (1) of section 21 of the Protection of Human Rights Act, 1993 (Central Act 10 of 1994), and all the other powers enabling him in this behalf, the Governor of Punjab is pleased to constitute the Punjab State Human Rights Commission to exercise the powers conferred upon, and to perform the functions assigned to it under Chapter V of the said Act.

Annexure 3

T.A. / D.A to the employees working in the Commission.

The rates proposed in the agenda item in respect of the employees engaged through out-sourcing, were approved. As regards other employees, it was decided that those working on contract will also get T.A. / D.A. at the rates allowed to the out-sourced employees. But those getting consolidated pay of Rs. 10000/- p.m. and above, will be entitled to travel as per the minimum of pay scale of the post against which they are working. The minimum of the pay scale of the post against which an employee / official has been appointed will be deemed to be his / her basic pay. The earlier order of the Commission dated 13-1-1999 issued in this regard may be revised accordingly.

Annexure 4

Contract for Support Services

ORDER-P

Annexure 5

ORDER-P

Annexure 6

Item No. I: Constitution of Purchase Committee (Upper)

For setting up office in the new building of the Commission the following committee was constituted for making recommendations for the furniture, furnishings etc to be purchased:-

1. Secretary, PSHRC

2. Chief Architect, Punjab

3. Chief Engineer, PSIEC

4. ADGP/PSHRC

Later on this Committee was also empowered by the Commission to effect purchases for the new office building of the Commission. The role of the said Purchase Committee is now almost over as necessary furniture, furnishings etc have been purchased to make the office functional.

3. The Commission vide its resolution dated 8^th Dec. 1998 also constituted the following Purchase Committee (say Purchase Committee (Lower) to effect day-to-day purchase upto the financial limit of Rs. 2,000/- in each case:-

i) Under Secretary , PSHRC

ii) D.C.F&A, PSHRC

iii) Ad.O/PSHRC

iv) Dealing Assistant

3 Though necessary functional furniture/ furnishings has been purchased, many items of office equipment such as another photo copier, Fax Machine etc. etc. remain to be purchased. For the purpose the following Purchase Committee (Upper) is proposed which may effect purchases exceeding the financial limit of Rs. 2,000/- in each case:-

i) Secretary,

P.S.H.R.C.,

ii) Addl. D.G.P.

P.S.H.R.C.

iii) Under Secretary,

P.S.H.R.C.

iv) D.C.F&A.,

P.S.H.R.C.

It has been desired that the matter may be placed before the Commission on 17.3.1999 for consideration and decision.

Annexure 7

Punjab State Human Rights Commission

SCO No. 20, 21, 22, Sector 34-A, Chandgiarh

ORDER

Following will be the purchase committee (Lower) in respect of the Punjab State Human Rights Commission to effect purchases exceeding Rs. 500/- and upto the limit of Rs. 2000/-

1. Under Secretary, PSHRC

2. Deputy Controller Finance & Accounts, PSHRC

3. Administrative Officer, PSHRC

4. Concerned dealing Assistant.

The individual items of day to day requirements up to Rs. 500/- in each case, where quotations are not required to be obtained, be purchases with the approval of the competent authority without referring to the purchase Committee (Lower).

2. This issues with the approval of the Commission conveyed vide its resolution date the 8th Dec., 1998.

Dated Chandigarh the G.S.Cheema,

14th Dec., 1992 Secretary

Punjab State Human

Rights Commission

No. PSHRC-Adm.99/951 Dated Chandigarh, the 30^th Jan., 1999

A copy is forwarded to the following for information and necessary action:-

1. Under Secretary, PSHRC

2. Dy.Controller Finance & Accounts, PSHRC

3. Ad.O., PSHRC

4. Dealing Assistants (dealing with purchase etc.).

Under Secretary,

Punjab State Human

Rights Commission.

Annexure 8

PUNJAB STATE HUMAN RIGHTS COMMISSION, CHANDIGARH

OFFICE ORDER

In compliance with Punjab Government instructions issued vide its letter No. 4/9/97-2PPII/15380, dated 20^thNovember. 1998 No. 4/9/97-2PPII, dated 6^th May, 1999 and No. 4/9/97-2PPII/8282, dated 13^th July, 1999,a committee of the following is constituted t redress the complaints of sexual harassment of the employees of the Punjab State Human Rights Commission at the work place:-

i) Smt. Anju Rani Private Secretary President

ii) Ms. Jagdish Kaur, Translator-cum-Librarian Vice President

iii) Smt. Beena Thakur, Steno Member

iv) Ms. Shivani, Sr. Assistant Member

v) Ms. Mamta, Sr. Assistant Member

vi) Sh. O.P. Goyal, Registrar Member

vii) Sh. G.L. Gulati, Secretary/Member Member

viii) Smt. Veena Kumari, Cordinator,

Human Rights Law Networl (an NGO) Member

2. The Committee will take all steps in the office of the PSHRC to prevent or deter the Commission of acts of sexual harassment of its female employees in any from as defined and indicate in the guidelines issued by the Hon’ble Supreme Court in the case Vishake and others vs. State of Rajasthan.

3. A written complaint should be sent to the above committee within a period of 15 days from the date of occurrence of the incident of harassment by male official/officers while on duty. The Committee will dispose of such complaint in an effective manner after looking into and hearing the concerned officials/ officers at the work place. In case he is found guilty, the committee will make recommendations to the Commission to take suitable disciplinary action against such officials.

Dated Chandigarh the Justice N.C. Jain

7th July, 2005 Hon’ble Chairperson

Punjab State Human

Rights Commission

No. PSHRC-ADMN-05 Dated Chandigarh the 8^th July, 2005

A copy is forwarded to all Members of the Committee for information and necessary action.

Superintendent

No. PSHRC-ADMN-05 Dated Chandigarh the 8^th July, 2005

A copy of forwarded to Secretary / Hon’ble Chairperson for kind information of Hon’ble Chairperson.

Superintendent

No. PSHRC-ADMN-05 Dated Chandigarh the 8^th July, 2005

A copy is forwarded to PA/ Secy. PSHRC for kind information of Hon’ble Chairperson.

Superintendent

Receptionist

SYSTEM MANAGER

Remarks

I) Guidelines for Research / Project Studies:-

Member 1

Secretary

DC (F&A)

Secy./C.P. and Members

Registrar

Superintendent

Senior Assistant(2 Regular 9 contract*)

PA to Secretary